FAQ

What happens after I place an order?


Once you have placed an order you will receive an email confirmation. Shortly after, someone from our team will reach out to you to discuss further details of your order, e.g. time scheduling. Once the job has been completed, you will receive a notification.




How fast will my order be completed?


Every order will have different completion times as well as start-times depending on the specific service and the size of the order. Once an order has been placed someone from our team will reach out to you to discuss the expected completion time as well as when it is convenient for you for us to begin. Most orders can be completed within 24 hours.




Is it safe to use Guardian Proxy?


Yes. We realize it takes a certain amount of trust to hand over your account to a stranger, which is why we have all our employees sign a contract that reflects Guardian Proxy's policy regarding customer privacy. We do not share any information from orders with any website or other service and your information, identity and any personal conversations you have shared with us will remain only with us. Once an order is complete your account information will be deleted from the platform the job has been concluded on.




Is account recovery legal?


Yes it is legal. Having someone recover your account (play on your account) does not violate Bungie's Terms of Agreement. Our team is highly professional and will not perform toxic behavior on your account and get you in trouble. If you get "hate mail" please understand that there is nothing we can do about those certain situations except to simply not engage.




Why are you guys cheaper than other services?


Compared to other boosting services out there, we offer the most competitive prices on the market to date. Although we believe in offering our services for a price, we understand as well that we are not as established as other websites. We also believe that people who want to enjoy Destiny 2 shouldn't have to pay extremely high prices just to be able to compete with the current META in PvP and PvE. We believe in fairness.




Which payment methods do you accept?


We currently only accept Paypal.




Can I change my order/cancel a service?


All orders can be cancelled and changed BEFORE the job commences. If you wish to do so, please message the live chat or support@guardianproxy.com with your request and order number. Note, there will be a cancellation fee 15% of your total price order. A late cancellation after our members have already logged into your account will not be refunded. The 15% cancellation fee is in effect to help our members prioritize their time and orders.





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